Discipline

ServiceNow

Enterprise extension work on the Now platform.

Engagement window: 4–10 weeks
Pod composition: 1–3 senior experts + orchestrated agents
Pricing: Stated in proposal

What we do here

ITSM, CSM, HRSD, and ITOM extension.

We deliver ServiceNow extension work to enterprise and public-sector clients. Configurations and customisations stay inside Now best practice; integrations land through Integration Hub or scoped REST. The work is panel-friendly and built to survive platform upgrades.

What we ship in this discipline

Workflow automations
System integrations
Service Portal redesigns
Scoped applications

Coverage areas

Modules

ITSMCSMHRSDITOM

Build

Flow DesignerIntegration HubScoped appsWorkflow Studio

Surfaces

Service PortalWorkspacesMobileNow Assist

Operations

Performance analyticsRegression suitesRunbooks

The list is what we build with — not what we promise to install. The right tool for the work is named in scope.

Other capabilities

The same operating model, applied across the practice.

Anthropic and OpenAI

Applied AI

Custom agents, Claude Code skills and workflows, Custom GPTs and ChatGPT Apps, Realtime voice surfaces, retrieval pipelines. The substrate is matched to the engagement.

Greenfield

Bespoke Apps

TypeScript-first product engineering for web apps, mobile-shaped surfaces, integrations, automations, and migrations. The fastest path from request to running system, on a stack your team will recognise.

Discipline

Microsoft

Significant government and enterprise estate runs on Microsoft. We extend it where the platform alone needs custom logic, integration, or a delivery cadence the partner network cannot match.

Newest discipline

Salesforce

Flows, Apex, LWC, and integration work for organisations running Salesforce as the customer-record-of-truth. Ramping in line with confirmed client demand.

Cross-cutting and standalone

Testing

Automated regression suites, test infrastructure standup, coverage audits, and post-incident hardening. Engaged as its own pod when the work is test-shaped, and folded into every other discipline as a Capability by default.

Begin

If the work lives here, take the assessment.

Free, self-driven, no sales call. A proposal — outcome pod or day-rate pod — within 24 hours.